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3Novices:Opinions › United Airlines fiasco symptom of much bigger problem in America

The United Fiasco could have happened to (most) any airline and it was a matter of time. The problem is not just with the airlines, but with the decline American customer service levels and the Stanford Experiment effect. Steven Riznyk, a negotiator who has dealt with international kidnappings, extortion, blackmail…
http://ift.tt/2puZH1c
#3Novices #News #OnlineMedia #Japan 3Novices Japan

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